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Investigates some complex issues concerning local area networking (LAN). Examines the two basic forms of network – peer‐to‐peer and server‐based and their advantages and disadvantages for workgroups of various sizes. Compares Token Ring with Ethernet networks. Finally, offers some advice on choosing operating systems.

Describes the design and implementation of an incentive scheme for two different groups of computer operators in a large Middle Eastern electricity and distribution company. Compares computer outputs from each group and suggests that performance is dependent not only on the kind of work processed, but also on the effort of workers. Concludes that through proper application of work measurement and by enlisting the capabilities of the computer itself, successful incentives can be achieved.